Dubai never fails to impress with its forward-thinking approach to technological innovation. Dubai Police recently unveiled the emirate's ambitious approach to law enforcement: a robot policeman equipped with cameras and facial recognition software. China is taking a similar approach, with companies developing artificial intelligence designed to predict crimes before they occur.

Read more: Crime-predicting AI: The future of law enforcement

The Telecommunications Regulatory Authority (TRA) has revealed statistics for the second quarter of 2017 on the nation's most popular mobile phone handsets. Investigating the current state of the market, the report reveals the market share of mobile phones in the UAE by manufacturer and model.

Read more: TRA reveals data for second quarter of 2017 on UAE market shares of mobile handsets, smartphones

Virgin Mobile UAE's mobile plans are "totally customer-centric" said Product Manager Juraj Cangar speaking at the brand's Design District HQ in Dubai on September 6. Customers can have their SIM card delivered to them "within an hour", personalize their monthly mobile plan, and choose their own phone number, all via an in-house built app.

Read more: Virgin Mobile UAE’s ‘customer-centric’ approach

In a move that would encourage Saudi Arabia's telecom sector, His Excellency the Minister of Communications and Information Technology Eng. Abdullah Alswaha recently visited the headquarters of both Zain Saudi Arabia and Etihad Etisalat (Mobily) in Riyadh, where he honored the companies for their efforts during Hajj season.

Read more: Saudi ICT Minister Abdullah Alswaha honors telcos for Hajj efforts

At IFA 2017 in Berlin, Huawei unveiled its vision for the future of artificial intelligence (AI) with the launch of the Kirin 970 chipset. Richard Yu, CEO of Huawei Consumer Business Group, said the company is committed to turning smart devices into intelligence devices by building end-to-end capabilities that support coordinated development of chips, devices and the cloud.

Read more: Huawei unveils first mobile AI computing platform

Smart Dubai Office sponsored the participation of Emirates Digital Association for Women at the Grace Hopper Conference 2017, held annually in Orlando, USA, to highlight the potential of women in computing, technology and artificial intelligence.

Read more: Smart Dubai sponsors participation of Emirates Digital Association for Women at Grace Hopper...

France is leading a push to increase the taxation of tech giants in Europe, backed by Germany, Italy and Spain. The countries' finance ministers said in a joint letter that they want multinational technology companies like Google and Amazon to be taxed based on their revenues in Europe, rather than only profits as now.

Read more: European ministers push for higher tax on tech giants’ revenues

We all know functional silos of any sort are bad for any organization, let alone in the highly competitive telecom sector where customer loyalty is hard to come by. Silos reduce efficiency, create barriers and add costs to day to day tasks. Your customers see your organization as one entity, yet internally, your employees are divided into departments and geographic locations.

Read more: Why integrating customer experience silos in the telecom sector is a powerful weapon

More Articles ...