du was recognized for its call centre's unwavering commitment to its customers with two awards for its best in class call centre and technology at an awards ceremony held at The Address Dubai Mall recently. Rashid Qayed, director Consumer Contact Centre Operations at du collected the award for Best In Class Call Centre 26-100 Seats, while Jassim Juma, du's senior director of Service Excellence and Support received the Best Use of Call Centre Technology award on behalf of du.
Batelco continues to provide world-class teleport services to satellite operators, with the company's fully equipped teleport, placing Bahrain on the global map of satellite operations. As a testament to this, ABS, a global satellite operator, has extended its agreement for teleport services with Batelco. The agreement, signed in 2011, saw the two companies forming a strong alliance, with ABS gaining a full suite of telecom services provided by Batelco at its Teleport.
STC announced that it has successfully demonstrated the latest 4.5G (LTE TDD+) technologies with Huawei, achieving unprecedented network throughputs. This achievement will enable STC network to deliver the fastest LTE data rates in the Middle East, Europe and North Africa.