Kandy, GENBAND’s award-winning communications Platform as a Service (cPaaS), announced that it has received the “Best Cloud Provider of the Year (Vendor)” award from Telecom Review.

The award was accepted by Ashraf Hassan, VP Middle East, Africa and Pakistan, GENBAND at the annual Telecom Review Summit event, a high-level ICT executive gathering held in Dubai every year.

“We are highly committed to the ICT industry and these awards are a way for us to help celebrate our industry’s leaders,” said Toni Eid, CEO of Trace Media International. “This year’s winners represent the absolute best in our industry and we are very proud to honor them with this distinguished award.”

An independent panel of 15 industry veterans evaluated 167 submissions to select the winners of the 2016 Telecom Review Excellence Awards.

“We’re thrilled that Kandy has been recognized for its ability to make communications more human: contextual, embedded, and real-time,” said Paul Pluschkell, Kandy founder and CEO. “Just slightly more than two years old, Kandy has evolved to be more than just a cPaaS – it’s an enabler for operators and enterprises seeking to build new revenue streams quickly and simply, with minimal risk. We’re looking forward to continued innovation and industry leadership in 2017.”

Communications Service Providers and global enterprises around the world are leveraging Kandy to deliver proven, high-performance embedded communications including managed OTT mobility solutions for consumers and Business Solutions for enterprise from a private, hybrid or public cloud. 

Commenting on the gathering of Industry Leaders, Jeff Seal, Managing Partner of Telecom Review North America added: “Once again Telecom Review has brought together the leaders of the ICT/telecom industry. We were pleased to have GENBAND / Kandy join us in Dubai, a key region for the growth of today and tomorrow’s new technology solutions.”

GENBAND provides its leading solutions and technology to the Middle East, North Africa and Pakistan region through its regional office strategically located at the heart of Dubai, UAE in Dubai Silicon Oasis. The office was launched to cater to the company’s regional customer base with advanced real-time communications solutions.

GENBAND, a leading developer of multimedia and cloud communications solutions, today announced a partnership with F5 Networks, Inc., the global leader in Application Delivery Networking, to deliver integrated SIP and Diameter signaling solutions. In line with the F5 partnership, GENBAND is introducing its QUANTiX™ DSC (Diameter Signaling Controller), which integrates Diameter functionality with its market-leading QUANTiX Session Border Controller to uniquely provide advanced, secure and scalable voice and data roaming capabilities for IMS and LTE network operators.


“Subscriber demand for bandwidth-hungry apps is placing strains on mobile networks and creating new complexities at the network edge for handling surging signaling traffic growth,” said B.G. Kumar, President of GENBAND’s Multimedia Business Unit. “Mobile operators around the globe are adopting LTE at a significant rate.  F5’s Diameter leadership and innovation make it an ideal partner for GENBAND to provide the best integrated solution for the network edge to its customers.”


The integrated SMART EDGE solution from GENBAND delivers a Diameter Routing Agent (DRA), a Diameter Edge Agent (DEA), a Diameter gateway interworking function (IWF), a Diameter load balancer, and a SIP Session Border Controller – all on a common platform with centralized management. These enhanced capabilities offer secure, seamless connectivity within and between IMS and LTE networks to enable simple, scalable, and cost-effective deployment of rich LTE voice and data services.


QUANTiX DSC enhances GENBAND’s SMART EDGE™ solutions portfolio, assisting service providers in addressing the explosion of Diameter signaling volume within the IMS core and for managing policy-related Diameter message exchanges between IMS and LTE / VoLTE networks for roaming purposes.


“As users demand anytime, anywhere connectivity across an array of devices and networks, service providers face growing requirements for scalable, reliable Diameter communications solutions, as well as state-of-the-art SIP Session Management,” said Mallik Tatipamula, Vice President for Service Provider Solutions at F5. “Our partnership with GENBAND brings together the industry’s foremost technology and innovation from both the Diameter and SBC worlds, and we look forward to supporting the highly-differentiated and competitive QUANTiX DSC offering.”

GENBAND announced a unique alliance with Samsung Telecommunications America, LLC (Samsung Mobile) that creates a significant evolution for the enterprise communications experience.   By integrating Samsung Mobile’s market-leading SAFE™ (Samsung for Enterprise) designated devices with GENBAND’s SMART OFFICE mobile UC applications, these companies are bringing a “SAFE, SMART, and SIMPLE” user experience to the enterprise, creating mobile solutions that extend or even replace the standard office communications environment. The solution delivers voice, data, video communications, and collaboration capabilities on Samsung SAFE devices to fully mobile-enable the enterprise market.

“This alliance with GENBAND brings powerful new communications capabilities to the enterprise, fortifying today’s mobile workforce with unprecedented on-the-go productivity,” said Tim Wagner, Vice President and General Manager, Enterprise Sales at Samsung Mobile. “Our SAFE solution, which enhances security for enterprise devices, combined with GENBAND’s industry leading UC software and service provider expertise, offers enterprise customers a holistic, innovative and cost-effective desk phone complement or replacement solution that will allow employees to carry their communications environment with them, whether inside or outside of the office.”

SAFE represents Samsung Mobile’s ever-growing family of Enterprise solutions that include the necessary security and feature enhancements suitable for business use – on highly desirable devices recognized worldwide.

“Enterprise communications are quickly evolving to include mobile devices and the cloud, yet services are not integrated, making enterprises primed for the next wave of disruptive innovative mobile UC technologies,” said Sam Waicberg, Chief Marketing Officer at GENBAND. “Our relationship with Samsung, complemented by our SMART multimedia portfolio and partner ecosystem, clearly differentiates this solution from competitive offerings by simplifying and enhancing the enterprise user experience.  Our vision is consistent with the vision of many CIO’s – a mobile tablet as the primary voice and multimedia communications device bundled with a carrier grade, cloud-based UC service.

GENBAND plans to offer Samsung Mobile devices through its service provider customers and large systems integrator partners.  Enterprises will have access to GENBAND’s Innovation Exchange™, ensuring a constant stream of new UC solutions developed specifically for the enterprise community and industry verticals.

“Together with Samsung Mobile we are offering our 600 service provider customers and channel partners turnkey solutions for SAFE, SMART, and SIMPLE unified communications,” said Charlie Vogt, President and CEO for GENBAND. “Our Samsung alliance and Making Networks Smarter approach will define the ultimate mobile office experience for the next decade and beyond.”

GENBAND, a leading developer of IMS and cloud communications solutions, announced its Making Networks Smarter vision and solutions for service providers, channel partners and the enterprise and consumer markets they serve. This initiative marks the continued evolution of GENBAND’s market-leading portfolio under three strategic solution pillars that enable a SMART CORE, SMART EDGE and SMART EXPERIENCE for its customers.

“GENBAND’s growth has been built around close and continual interaction with our customers, and fueled by technologies developed to solve critical business challenges and redefine the user experience for the 21st century at work, home and on-the-go,” said Charlie Vogt, President and CEO of GENBAND. “As service providers relentlessly work to meet market challenges, they require smarter networks with software, solutions and intelligence that span multiple technology and compatibility chasms at the core, edges and application layers of networks. Today, we are unveiling our ‘Making Networks Smarter’ vision and solution innovations in IMS, RCS, VoLTE, Interconnect, SIP Trunking and Multimedia Communications. These solutions are required by our customers to deliver superior user experiences that make their networks and service offerings more secure, scalable, efficient and profitable.”

“Even the most sophisticated service providers are being challenged with a new wave of competition, shifting market dynamics and the ever-increasing demands of both consumers and enterprises,” said Jeremy Duke, Chief Analyst and Founder, Synergy Research Group. “It is not about selling boxes anymore, rather it is about providing a flexible and rich software architecture that allows clients to meet the challenges and demands of carrier-scale multimedia. GENBAND’s Smart Networks solutions provide a unique and exciting set of resources to enable service providers and enterprises to drive cloud-based and IP solutions to their customers.”

IMS Solutions

As networks increasingly migrate to IP, the network core must often accommodate a disparate array of technologies to ensure a smooth, seamless and satisfying communications experience. GENBAND’s SMART CORE solutions deliver RCS, VoLTE and IMS features and functionality for mobile and fixed network operators, allowing them to monetize services while preserving much of their existing access equipment and offerings. GENBAND’s SMART CORE solutions are enabled by the CONTiNUUM family of market-leading IMS, Call Session Controllers and Gateway solutions.

SBC Solutions

The network edge is the new nexus for communications, the place where networks meet and all traffic is exchanged, the focal point for substantial service and competitive differentiation, and also the location for the largest security threats.

GENBAND’s SMART EDGE solutions simplify the complexities in unifying disparate communication islands by enabling interconnection, inter-working, roaming and enhanced quality of experience across all varieties of real-time, interactive data communications. Enabling advanced capabilities for SIP Trunking, IPX and Peering, Smart Edge solutions are supported by GENBAND’s QUANTiX product family, which includes market-leading Session Border Controllers, Security Gateways and the GENView Real-time Session Manager.

Unified Communications Solutions

Business and consumer end users are challenged by the increasing complexity of communications and are demanding intelligent solutions that provide a simple, consistent and rich communications experience.

GENBAND’s SMART EXPERIENCE solutions provide comprehensive unified multimedia communications, mobility, conferencing and messaging for business and residential markets. These solutions allows service providers and other communications providers to expand their offerings, reduce subscriber churn, tap new sources of revenue and provide a rich, simplified communications experience. EXPERiUS, which encompasses GENBAND’s market-leading applications portfolio, also includes Smart Office, Smart Home and Smart Life solutions, as well as the company’s software-based, cloud-ready SIP application server. The EXPERiUS family includes fully integrated multimedia communications functionality for business and residential users, Rich Communications Suite (RCS) Services and VoLTE Services.

CLOUD, UC and RCS Solutions

Optimizing the advantages of cloud economics and business models, GENBAND today unveiled NUViA to deliver a comprehensive suite of white-label, cloud-based multimedia communications services that fixed and mobile service providers and channel partners brand and take to market. Powered by EXPERiUS, NUViA provides a pay-as-you-go, Unified Communications as a Service (UCaaS) platform for the delivery of differentiated UC and RCS services for the enterprise, small and medium business, and consumer market segments.

Underpinning the GENBAND NUViA cloud service is GENBAND’s global professional services organization, which has a rich history of service solutions that help service providers and enterprises grow revenues, reduce costs and improve productivity.

GENBAND Launches NUViA Cloud Offering

GENBAND, a leading developer of IMS and cloud communications solutions, launched NUViA, a secure multimedia communications cloud services offering designed for service providers and channel partners to brand and offer Unified Communications and Rich Communications Suite (RCS) Service applications to enterprise and consumer markets. Powered by the company’s EXPERiUS solutions, GENBAND NUViA enables service providers to accelerate the commercial delivery of multimedia communications applications with minimal upfront capital expenses. NUViA offers service providers all of the advantages of cloud-based services, such as a pay-as-you-grow business model and the ability to quickly extend their service footprint, as well as a flexible service delivery model that allows them to fully customize and differentiate their branded services. The NUViA Unified Communications as a Service (UCaaS) offering includes HD voice, video, multimedia messaging, mobility, conferencing, Web collaboration, desktop clients, and fixed and mobile convergence. The NUViA RCS offering allows wireless operators to quickly take to market extensive multimedia communications services and experiences that go well beyond standard RCS capabilities for consumers.

“NUViA offers service providers a radically different model for deploying communications services from what is available today,” said Jeff Townley, President of GENBAND’s Services Business Unit and Global Operations. “Service providers and channel partners can leverage NUViA’s unprecedented deployment options, including hybrid models with the ability to augment the NUViA-delivered services with in-house applications, to deliver customers a unique, customized and cost-effective alternative to services derived from premises-based equipment.”

NUViA offers substantial advances over traditional hosted solutions and existing cloud offerings. Backed by GENBAND’s world-class global professional services organization, NUViA provides easy-to-use management and administrative portals. In addition, GENBAND NUViA taps a pipeline of innovation and an ecosystem of open application development that provides service providers with a constant flow of new services and features for their enterprise and residential customers over the life of their contracts.

“A managed communication service in the cloud using GENBAND’s carrier-class unified communication solutions is an attractive value proposition for service providers and channel partners searching for revenue-generating offerings for enterprise and consumer customers,” said Elka Popova, Program Director, Frost and Sullivan. “GENBAND’s deep portfolio and the customization options available with NUViA enable a broad range of go-to-market services scenarios. Partners can offer a full cloud UC with on-premises SBC for security, seamless connectivity, optimal routing and network management; cloud business continuity as a back-up communication system activated on demand in the event of disaster and on-premises failures, or hybrid deployments that provide mobility services overlays to on-premises PBX environments.”

NUViA also supports a “build, transfer, own” model that offers service providers a low-risk, low-barrier-to-entry and quick path to advanced, rich multimedia IP communications services with the option of building out their own cloud infrastructures in the future. GENBAND’s flexible solutions delivery also allows for the deployment of Unified Communications capabilities in the customer’s cloud.

EXPERiUS encompasses GENBAND’s market-leading applications portfolio as well as the company’s software-based, cloud-ready SIP application server. The EXPERiUS family includes fully integrated multimedia communications functionality for business and residential users, Rich Communications Suite (RCS) Services and VoLTE Services.


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Telecom Review Summit 2016

Digital Magazine

Feb 2017

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