Sterlite Tech (Elitecore), a leading global IT player, today announced, that, Sterlite Tech is positioned in the Visionary quadrant of Gartner’s Magic Quadrant for Integrated Revenue and Customer Management for CSPs. (*)
The IRCM MQ by Gartner evaluated more than 19 vendors. These vendors are rated on solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions.
Sterlite Tech (Elitecore), IRCM product and solutions are aimed at, software needs, managing the customer experience effectively and to monetize networks of CSPs offering 3G/LTE/Wi-Fi/NGN. These solutions are highly flexible and interoperable with third party ecosystems.
Sterlite Tech offers out-of the box service management platform, targeted at a wide variety of CSPs and Mobile Virtual Network Operators (MVNOs).
Nikhil Jain, MD, Sterlite Tech – Elitecore says, “Gartner’s recognition is for our broad based product portfolio, which incorporates all IRCM components for CSPs. Elitecore through continuous research has developed solutions that are; network agnostic and support open standards. They enable operators to save on infrastructure cost and offers’ flexibility to scale quickly”.
Sterlite Tech (Elitecore’s) IRCM product portfolio is offered under various brands "Elitecore Billing and Revenue Management”, "Elitecore Wi-Fi Service Management Platform (SMP)" and "Elitecore CSM" (CSM stands for core session management).
Nikhil further adds “Our modular architecture helps CSPs seamlessly integrate with complex network architecture for new roll outs. Elitecore supports various industry accepted delivery models including Built-Operate-transfer (BOT), Managed services, Operations & Maintenance (O&M) and cloud-based hosted model”.
CSPs need to be agile with growing services offering and multiple plans. IRCM is a valuable tool for the CSP to innovate and differentiate. Elitecore has consistently performed well on these parameters and has moved from Niche to Visionary Quadrant.