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Infobip, a global cloud communications platform, has launched its operations in the Kingdom of Saudi Arabia (KSA). This significant milestone reflects Infobip's commitment to expanding its presence in the Middle East and strengthening its infrastructure to better serve clients in KSA and neighbouring countries.

Infobip has also launched its first data center in KSA to host and process data within the country, while notably, and crucially, falling in line with international data security standards. The data center in Riyadh is expected to support businesses, create numerous job opportunities, and contribute to the local economy. It offers scalability and reliability and aims to meet the evolving needs of businesses across various industries.

To ensure further compliance with the KSA market requirements, Infobip is obtaining all the necessary licenses and certificates for successful operation, including the SMS license that the company received recently.

Amsal Kapetanović, Infobip Country Manager KSA, said, “The launch of Infobip’s operations in Saudi Arabia is a testament to our dedication to investing in the local market and enhancing our capabilities to serve our clients better. As the world’s most connected communications platform, we provide a broad range of capabilities at scale. These include our omnichannel communications, contact center, chatbot, customer engagement and customer data platforms as well as our identity and security solutions.”

Pioneering Symbiotic Digital Transformation

Infobip's operations in Saudi Arabia include a range of advanced communication solutions designed to enhance customer engagement and streamline business processes. The company offers omnichannel communication services, including SMS, email, voice, and chat apps, tailored to meet the needs of local businesses.

By fostering local partnerships and driving digital transformation, Infobip aims to impact the Saudi Arabia’s technology landscape.

"We are excited about the opportunities that this expansion brings to our clients in Saudi Arabia and the broader Middle East.  It underscores our commitment to providing reliable, secure, and high-performance communication solutions that connect businesses with their customers,” said Zeid Shubailat, Director at Infobip.

Infobip plans to continue its expansion in the Middle East, with future initiatives aimed at strengthening its presence and supporting the region's digital ecosystem.

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