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In an exclusive interview with Telecom Review, Mounir Ladki, President and CTO at MYCOM OSI, spoke about the enterprise assurance solutions for CSPs. He also talked about how AI helped to innovate the ability of the company and growth coming in the future.

MYCOM OSI recently released its Enterprise Assurance Solutions for CSPs which deliver both high capacity and reliability. How can these solutions impact CSPs in the long run?

MYCOM OSI believes that the future telecom should focus on the enterprise segment because it’s where the biggest opportunity for growth and monetization is found. This can help also CSPs to tap into that market segment and expand their market share. We help them deliver, ensure and monetize advanced connectivity services that will underpin the digitization of various industry verticals like transport, logistics, aviation, manufacturing and much more. In addition, there’s definitely room for service providers to deliver services with guaranteed SLAs and quality of service and monetize them, beyond that we are working with service providers to help them deliver assured monetized advanced digital services beyond connectivity and these services will be in real time on demand and will combine this advanced connectivity like 5G slices with cloud services and data analytics, to deliver value to the enterprises and for them to share a part of their value and growth.

Software and AI are becoming the brain of telecom networks. How has this helped MYCOM OSI with its innovative abilities?

MYCOMY OSI firmly believes that this promise of growth and delivering real-time on demand and digital services to enterprises, can only be successfully met, if operators are able to massively automate their operations and move from a reactive to a predictive mode of operations, in addition to using AI to deliver higher value to their customers and come up with agile product offerings and delivery ethics at a much faster pace. The company has been focusing in the past month on augmenting our various service assurance and analytic solutions with AI and machine learning capabilities to turn this into the brain of the network and this brain will enable the evolution towards what we call “autonomous network” that can underpin this business model and allow the operators to deliver these digital services to their customers.

What is the importance of assurance, automation, and analytics software as a service (Saas) application for the digital era?

Today it has become consensual in the industry that applications such as the experience assurance and analytics have to be agile, have to scale on demand and then have to be based oriented with AI and the cloud model. Saas model is really the best suited to achieve these objectives because it provides the required agility, it allows our customers and us to benefit from the cloud economics offered by these models in collaboration with public cloud providers. Furthermore, it is the model that enables AI at scale, because telecoms require a massive amount of storage and processing to reach the desired levels of accuracy and that can only be fulfilled with this.

The company has seen in the last couple of years some phenomenal traction for the Saas model with an increased adoption rate and we have seen a lot of opportunities going forward.

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