Etisalat Digital announced a partnership with NICE to drive the availability of the CXone platform in the UAE. The collaboration provides Etisalat customers with a clear, seamless path to the cloud with CXone while enabling frictionless digital self-service and agent-assisted customer experiences. With CXone, Etisalat Digital is uniquely positioned to advise and empower organisations to transform their business via effective, engaging customer communications now and into the future. NICE CEO, Barak Eilam, and Etisalat Enterprise Digital CEO, Salvador Anglada, were present at the signing ceremony held at the Etisalat Digital Hospitality Lounge at Expo 2020, Dubai.
Cloud and Enterprise Business
Amazon Web Services (AWS) has joined the board of prpl Foundation to help standardize cloud-based application orchestration to manage the life cycles of containerized software components for next-generation customer-premises equipment (CPE) software stacks.
Speaking to attendees at LEAP 2022 technology innovation conference, Huawei’s rotating chairman Guo Ping said that Huawei would soon build a cloud region in Saudi Arabia. The hosting of the HUAWEI CLOUD region in the Middle East will boost local businesses and governments’ ability to access more robust and secure cloud services from Huawei.
Red Hat, IBM and Celonis announced the general availability of Celonis’ Execution Management System (EMS) on Red Hat OpenShift Service on AWS (ROSA) as a managed cloud service.
Zain Cloud, the cloud computing service provided by Zain KSA achieved class (C) classification from the communications and information technology commission (CITC). This is the highest ‘service provider registration class’ rating awarded by CITC to cloud computing service providers.
Qualcomm Technologies, Inc. currently serves as the technology provider of choice for the global automotive industry, working alongside global automakers such as BMW Group, General Motors, Hyundai Motor Group, and Renault, who are currently utilizing a broad portfolio of automotive solutions within the company’s Snapdragon® Digital Chassis™.
Netcracker Technology has been named the overall global market leader in service design and orchestration (SDO) for the second year in a row. The SDO market encompasses service design, inventory, order management, and service orchestration.
Infoblox Inc., the leader in cloud-first DNS management and security, announced the release of the network identity operating system (NIOS) 8.6.1. It gives customers more features for customizing the hybrid workplace with cloud integrations for Ansible, Azure Stack support, Red Hat OpenShift, and VMware vRealize Orchestrator. New features also strengthen visibility, user experience, and control, and enhance enterprise data and infrastructure security for hybrid networks of all sizes.
Ericsson’s Cloud RAN offering — including its central unit-control plane (CU-CP), central unit-user plane (CU-UP), distributed unit (DU), and RAN service discovery — has passed the independent Network Equipment Security Assurance Scheme (NESAS) audit.
Etisalat launched its Business Edge Healthcare platform, a plethora of services dedicated to enhance and empower hospitals, ambulatory practices, and medical staff with seamless, secure, and practical solutions to enhance day-to-day operations in all business phases of the various departments.