This year has been nothing short of transformational for several public and private enterprises across the region and the rest of the world. The wholesale industry, in particular, had a unique experience throughout the pandemic, as people were forced into lockdown and began to study and work from home, causing a huge surge in internet traffic.

Read more: Vaneet Mehta discusses experience of wholesale industry amid COVID-19 at 14th Telecom Review Summit

In the months since the COVID-19 outbreak, communications providers have found themselves at the heart of a fast-changing world. Communications and connectivity are in great demand as entire populations are staying at home and digital infrastructure is becoming increasingly essential for human interaction. Supporting this dramatic change has not been easy, but operators have shown themselves to be agile and resilient.

Read more: Elias Saab highlights importance of telcos’ social responsibility

In just a few months, the COVID-19 crisis has brought about years of change in the way companies in all sectors and regions do business. The rapid migration to digital technologies driven by the pandemic is expected to continue into the recovery period and beyond.

Read more: NXN CEO on building a successful digital transformation roadmap

Technology is advancing at a blistering pace, and the pandemic has brought digitalisation to the fore, with the world gaining a renewed appreciation for how crucial connectivity is in every aspect of our lives. With digitalisation taking centre stage, 5G is becoming more important than ever, for the transformation of the telecoms industry but also global economies on a larger scale. 

Read more: CSG leads businesses towards digital evolution

COVID-19 has imposed new living and working conditions that highlighted the need for uninterrupted connectivity. Tata Communications has been helping its customers survive this difficult period. Vaneet Mehta, associate vice president and region head, Middle East, Central Asia & Africa, Tata Communications

Read more: Tata Communications’ Vaneet Mehta on harnessing the power of digital technologies

Digital transformation has become a necessity today, especially with what the world experienced due to the COVID-19 pandemic. In an interview with Telecom Review, Ahmed Mekky, Chairman and CEO of Benya shed light of the company’s mission to accelerate digital transformation and fulfill the Egyptian government’s Vision 2030.

Read more: How Benya is ensuring a faster, smoother and a more reliable transformation experience

In an interview with Telecom Review, Frederic Schepens, CEO, MTN GlobalConnect explains how the company is dealing with the repercussions of COVID-19 on the industry and highlighted what he considered as the main pillar of success in light of the new normal.

Read more: Resilience is the key, according to MTN GlobalConnect CEO

TELUS was recognized this year for its record download speeds over 4G LTE. Telecom Review spoke to Dr. Ibrahim Gedeon, CTO, TELUS about this milestone and discussed the importance of such an achievement at a time when speed and network quality are essential for business continuity.

Read more: TELUS catering to users’ needs despite challenging circumstances

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