Lebanese leading operator, Alfa, has embarked on a sustainability journey to transform social beliefs into tangible actions, says CEO and chairman, Marwan Hayek. In an interview with Telecom Review, Hayek highlighted the operator’s main milestones achieved this year, including the launch of VoLTE for the first time in Lebanon and its commitment to the United Nations’ Sustainable Development Goals.

Read more: Alfa: Spearheading sustainable development

US enterprise MATRIXX Software is addressing the technology requirements of operators on a global scale - and has become a key enabler for service providers that are seeking digital transformation in an effort to enhance its operational efficiency and create new business revenues and models. 

Read more: MATRIXX Software enabling operators to achieve digital transformation on a global scale

Adopting the right business model in the subsea communications industry is a challenge that Hengtong Group and PCCW Global were capable of identifying and are working on overcoming with the PEACE undersea cable project. In an exclusive interview with Telecom Review, Sun Xiaohua, COO of PEACE Cable, Hengtong Group and Sameh Sobhy, Vice President, Middle East and North Africa, PCCW Global emphasized how PEACE has created a new business model in the submarine cable industry that PCCW Global is leveraging to further achieve its goals.

Read more: Hengtong Group and PCCW Global committed to enhancing connectivity diversity between Asia, Europe...

Customer experience, people, change and innovation are the main pillars of digital transformation, according to Elias Saab, managing director, Sofrecom Middle East. In an interview with Telecom Review, Saab explained those four pillars in addition to the importance of mobile money in fostering financial inclusion.

Read more: “We strongly believe in our mission to build a connected world”- Elias Saab

2018 has proven to be a busy year for MYCOM OSI as the global CSP community wakes up to the instrumental role cloud-based service quality assurance can play in realising autonomic networks. In this interview, Mounir Ladki, MYCOM OSI’s president and CTO, sets out his vision and describes the transformations his company has already made.

Read more: MYCOM OSI: Enabling automated operations of a digital telco

Open RAN Partner Ecosystem was launched by Mavenir to allow for a greater flexibility for operators to optimize the investments, says Virtyt Koshi, senior vice president and general manager, EMEA, Mavenir. In an interview with Telecom Review, Koshi highlighted the importance of this ecosystem as well as some of Mavenir’s flagship solutions.

Read more: Our solutions are helping operators transform network economics, says Mavenir’s Virtyt Koshi

Artificial intelligence, blockchain and smart cities are some of the technologies defining du’s ICT journey. In an interview with Telecom Review, Jihad Tayara, vice president ICT Business Development, du, and Marwan Bindalmook, SVP ICT Solutions & Smart City Operations, du, talked in depth about the operator’s journey to improve customer experience and to position Dubai as a leading smart city.

Read more: Du’s ICT journey brings innovative solutions to life

Ericsson appointed a new CEO and executive team 18 months ago which has led to the adoption of a new strategy that the company calls ‘the Focused Business Strategy’ because it is more customer-oriented. Telecom Review had the opportunity to speak to Helena Norrman, senior vice president, chief marketing and communications officer and head of marketing & corporate relations at Ericsson to know more about the vendor’s new strategy and get an update on what to expect in 2019.

Read more: A customer-focused strategy puts Ericsson back on track

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