Since its inception in 2010, Es'hailSat, the Qatar Satellite Company, has grown into a major satellite operator in the Middle East. Es’hailSat’s satellites, the Es’hail-1 and Es’hail-2 are currently transmitting high quality, premium DTH television content across the MENA region.

Read more: Es’hailSat talks demand and future of satellite communications

The global telecommunications industry is a unique and vibrant industry that is constantly evolving due to the new technologies and infrastructure which continue to filter into the market. Now more than ever, telcos depend on the adaptation to a digitized environment, the efficiency and optimization of business processes, as well as monitoring and reporting capabilities.  

Read more: Atrebo towards excellence and process automation

COVID-19 has highlighted the importance of telecommunications and the need to have resilient infrastructure capable of ensuring a seamless experience in light of the rise of remote experiences’ trend. EY published recently a study entitled “Top 10 risks in telecommunications” which sees failure to maintain network resilience in a post-pandemic world emerge as the most pressing challenge for the industry. Telecom Review spoke to Tom Loozen, EY global telecommunications leader, to discuss the outcomes of the study and highlight its main findings.

Read more: The challenge of maintaining network resilience

Notes from the Chief Editor
Typography

There is no doubt that our industry is going through tough times and a total change on many levels.

The transformation and shift to content/data by customers require an important change in the way telecom operators are accustomed to operating. This change, called adaptation, is very important to secure profitability and market share, but this change is not easy - especially when it comes late.

This change, which reflects negatively on some operators and even vendors' businesses, needs a big transformation from a voice-oriented and basic VAS services to data, apps and digital transformation. This change needs strategy and investments.

The opportunities to expand via acquisition are not healthy nowadays unless the deal is big and not to be missed. Many telecom groups are suffering from the expansion they made.

Tunis telecoms group expanded in Cyprus, Malta, Mauritania; and the new license in Oman increased the appetite for GCC players such as (mainly) Etisalat Group and Zain Group.

Vodafone attempted to expand in any new market after it cashed in the big prize of Verizon, but did not succeed, and Etisalat Group lost Nigeria and soon, Sri Lanka.

Ericsson is cutting jobs. Huawei shifting to handsets. And, the only ones profiting from this current wave are the OTTs. Yes, Google, Facebook, or the online giants such as Amazon, Ali Baba, Airbnb, etc.

Why weren't operators and vendors with huge cash flow innovative at the early stage and therefore, not mentioned above?

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