Tata Communications announces the launch of Tata Communications GlobalRapide, an end-to-end managed unified communications as a service (UCaaS) to enable enterprises to deliver digitally advanced, sophisticated, and intelligent collaboration experiences to employees. With this new service, the company becomes a one-stop-shop to address all digital-first, cloud-first unified communications requirements of global businesses.
Tata Communications GlobalRapide helps enterprises with identifying the right collaboration platforms, simplified migration, robust enterprise-grade communications management, and end-to-end visibility, monitoring, and reporting of the collaboration solutions. Augmented with SaaS platform-based strategy, training, and insights capabilities, the service provides businesses with usage analysis of their collaboration tools, maximizing the service adoption. With this addition, the Tata Communications suite of cloud-based, secure collaboration solutions now enables enterprises to unlock the full potential of their digital collaboration strategy with better visibility and control of their unified communications infrastructure.
Mysore Madhusudhan, EVP, collaboration and connected solutions, Tata Communications, said, “As enterprises embark on their digital transformation journeys, Tata Communications GlobalRapide removes the complexity of different platforms to deliver consistent experiences for global users with scalability and ease of management for the organization. We are encouraged by the initial response from Tata Communications GlobalRapide customers who cite simplified end-to-end integration, control, and visibility in a single pane of glass as key benefits they are experiencing in their ecosystems.”
The pandemic has accelerated the digital transformation journeys of enterprises. Thus, the demand for advanced unified communications services has increased with businesses investing in a more robust digital architecture to support hybrid working models. With global connectivity, local expertise, and regulatory compliance, Tata Communications is equipped to deliver cloud-driven, smart, efficient, and secure unified communications experiences for global enterprises.