Nokia announced new research showing that communication service providers (CSPs) are lagging behind in having the right software solutions in place to help them monetize their 5G networks with new services and network management tools.
Cloud and Enterprise Business
Etisalat Digital announced a partnership with NICE to drive the availability of the CXone platform in the UAE. The collaboration provides Etisalat customers with a clear, seamless path to the cloud with CXone while enabling frictionless digital self-service and agent-assisted customer experiences. With CXone, Etisalat Digital is uniquely positioned to advise and empower organisations to transform their business via effective, engaging customer communications now and into the future. NICE CEO, Barak Eilam, and Etisalat Enterprise Digital CEO, Salvador Anglada, were present at the signing ceremony held at the Etisalat Digital Hospitality Lounge at Expo 2020, Dubai.
Amazon Web Services completed its first 16 AWS local zones in the US and plans to launch new AWS local zones in 32 new metropolitan areas in 26 countries around the world.
Speaking to attendees at LEAP 2022 technology innovation conference, Huawei’s rotating chairman Guo Ping said that Huawei would soon build a cloud region in Saudi Arabia. The hosting of the HUAWEI CLOUD region in the Middle East will boost local businesses and governments’ ability to access more robust and secure cloud services from Huawei.
Help AG, the cybersecurity arm of Etisalat Digital, introduced an addition to its portfolio aimed at improving security for its customers by focusing on reducing identity-related risk.
Zain Cloud, the cloud computing service provided by Zain KSA achieved class (C) classification from the communications and information technology commission (CITC). This is the highest ‘service provider registration class’ rating awarded by CITC to cloud computing service providers.
Netcracker Technology announced that it received two Network Transformation Awards. Netcracker non-real-time RAN intelligent controller, part of Netcracker Open vRAN Domain Orchestration, received the award in the 5G Product Innovation category for its use of AI/ML and standard O-RAN interfaces to maximize RAN optimization. The solution, developed with Netcracker’s parent company NEC, helps support new use cases, such as AI-driven energy-efficient optimization of massive MIMO antenna systems and 5G RAN slicing.
Netcracker Technology has been named the overall global market leader in service design and orchestration (SDO) for the second year in a row. The SDO market encompasses service design, inventory, order management, and service orchestration.
Red Hat OpenShift Data Foundation is now included in Red Hat OpenShift Platform Plus, bringing data services, including software-defined storage, to the industry’s leading enterprise Kubernetes platform in a single holistic solution.
Ericsson’s Cloud RAN offering — including its central unit-control plane (CU-CP), central unit-user plane (CU-UP), distributed unit (DU), and RAN service discovery — has passed the independent Network Equipment Security Assurance Scheme (NESAS) audit.