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Zain Group announces the establishment of ZainTech, a new operating regional entity that unifies the Group’s ICT assets to offer a unique value proposition, centered as a one-stop provider of comprehensive enterprise digital solutions and transformation services all under one roof.

The launch of ZainTech, a first among Middle East operators, was made during a ceremony held at GITEX 2021 in Dubai that was attended by Zain Group CTO Nawaf Algharabally; Zain Saudi Arabia chief business and wholesale officer, Saad Al Sadhan; and the newly appointed ZainTech CEO, Andrew Hanna. Other distinguished business and telecom figures from across the region are also present.

ZainTech will operate and leverage Zain’s global reach, unique footprint, and infrastructure across its operations as well as other key markets in the Middle East. It will offer a single point of contact for sales and personalized customer care for multinational corporations that have multiple presences across the region.

To highlight, ZainTech’s creation supports a key part of Zain’s value accretive ‘4Sight’ strategy that is centered on evolving Zain’s core telecom business to maximize value and building on the company’s many strengths to selectively invest in growth verticals beyond standard mobile services, while supporting Zain’s vision of becoming a leading ICT and digital lifestyle provider.

Moreover, the new entity will address a wide array of business needs ranging from solutions for cloud, cybersecurity, and associated managed and professional services. It will also provide standard and customized digital solutions addressing the unique needs of different verticals leveraging the latest innovations in IoT, big data, artificial intelligence, and other emerging technologies.

The new ZainTech structure enhances Zain’s competitiveness by improving ownership in growing the ICT and digital core, accelerating capability and capacity building, and synergizing investments where it makes sense to, as well as maximizing the value Zain derives from partnerships with global ICT vendors.

Andrew Hanna, CEO of ZainTech, commented, “I look forward to working with visionary leaders in local and multinational enterprises, city management, and public sector entities to simplify and accelerate their digital transformation and next-generation technology innovations with confidence. ZainTech aims to empower customers to embrace innovation, digital disruption and future technologies, creating value and allowing them to make their aspirations a reality.”

ZainTech will work closely with and support B2B teams within Zain operations to drive market development and cross-sell advanced ICT services to differentiate Zain’s position in the regional enterprise market. The operations will continue to spearhead local execution, in line with the current successful model.

NXN and Zain Data Park (ZDP) will also be incorporated to provide premium customer experience, local presence, and support enterprises and government clients across the region.

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